Employee Engagement Research – How we do it

We hold initial meetings with our clients to achieve the following:

• Clarify research requirements and potential areas to measure
• Understand current processes and business characteristics 
• Agree the appropriate employee groups to gain feedback from
• Recommend and agree an appropriate sample size
• Provide a full project schedule to include timelines and deliverables

• The key drivers of employee relationship performance are identified by conducting a number of in-depth telephone interviews with a sample of your employees
• The output of these interviews are clearly defined Performance Areas and the individual Performance Attributes that determine your employee engagement
• Alternatively, we can work directly with the client and based on our shared knowledge, can determine the list of Performance Areas and Attributes to be measured
• An appropriate research solution is suggested and agreed upon, which could include online surveys, focus groups, in-depth interviews and telephone interviews

• An online survey with a combination of ratings and “open text” boxes is used to gain employee feedback on how they rate your company on the agreed Performance Areas and Attributes
• The Performance Areas and Attributes measured are those we defined from the earlier qualifying interviews and/or client discussions

Output of results include:

• An employee relationship health Scorecard
• A measure of performance for each Performance Area and Attribute
• Verbatim comments providing further insight into the ratings provided
• Identified employee engagement strengths and areas for improvement
• Data analysis and recommendations to help you drive stronger employee engagement